DKR GDPR-Compliant Privacy Policy

Introduction

DKR (referred to as "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This privacy policy outlines exactly how we collect, use, share, and store your data when you interact with our website (www.dilkarishta.com), our mobile applications (iOS and Android), and any related services.

Data Collection

What data do we explicitly collect?

While using our mobile applications (iOS and Android), we collect personally identifiable information necessary to provide our services. This includes:

Platform-Specific Usage Data

Because you can access our services via the web or a mobile device, we automatically collect specific diagnostic and usage data depending on the platform:

Device-Level Permissions

While using our mobile application, with your prior, explicit permission granted via your device's operating system, we may collect:

• Precise location data
• Pictures and files from your device's camera and photo library

Data Use

We strictly use your Personal Data only for the following clearly defined purposes:

• Service Provision: To provide, maintain, and monitor the usage of our website and app.
• Contract Performance: To execute and fulfill any purchase contracts or agreements made through the Service.
• Communication: To contact you via Call, SMS, or mobile app push notifications regarding necessary security updates, account notifications, or service changes.
• Marketing (With Consent): To provide news and special offers, only if you have explicitly opted in. You may opt out at any time.
• Business Transfers: To evaluate or conduct a merger, sale, or transfer of assets, ensuring your data remains protected under a strictly equivalent privacy policy.

Data Sharing and Disclosure

We only share your data under specific legal bases (consent, contract fulfillment, or legal obligation) with the following entities:

• Service Providers: Google (Analytics), Facebook (Ad Targeting), Mergn (Push Notifications), and Vici Dialler (Automated Calls). All third parties are legally bound by Data Processing Agreements (DPAs) to ensure compliance.
• Law Enforcement: When explicitly required by law or valid public authority requests.
• Other Users: Only the profile information you explicitly choose to make public will be visible to other users on the app or website.

International Data Transfers

If your Personal Data is transferred to — and maintained on — servers located outside of your state, province, or country, DKR ensures strict legal safeguards are in place. These transfers are governed by legally binding mechanisms, such as Standard Contractual Clauses (SCCs), ensuring your data receives the same level of protection as it does under GDPR.

Data Retention

We retain your Personal Data only for as long as necessary to fulfill the specific purposes outlined in this policy or to comply with mandatory legal obligations. Once the data is no longer necessary, it will be securely deleted or anonymized.

Your Data Protection Rights

Under the GDPR, you possess absolute rights regarding your personal data. We will process any of the following requests free of charge and within one calendar month of receipt:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Ask us to correct inaccurate or incomplete data.
• Right to Erasure (Right to be Forgotten): Request the complete deletion of your data from our databases.
• Right to Restrict Processing: Ask us to temporarily halt the processing of your data.
• Right to Object: Object to the processing of your data for direct marketing.
• Right to Withdraw Consent: Withdraw your consent at any time without facing penalties.

Cookies and Mobile Tracking Technologies

To enhance your experience across our platforms, we use tracking technologies:

• Website: We use cookies. We will obtain your explicit, prior opt-in consent before placing any non-essential cookies on your browser. You can manage these choices via our Cookie Banner.
• Mobile App: We use Software Development Kits (SDKs) and mobile advertising IDs to analyze app traffic and deliver notifications. You can limit ad tracking or reset your device identifiers through your iOS or Android system privacy settings.